How to Handle Negative Feedback Online

How to Handle Negative Feedback Online

In the early days of Social Media marketing, negative feedback posted online had many a business owner avoiding Social Media. If you remember, before the early 2,000s anyone wanting to make a complaint to a business would visit the premises, phone or send an email....
Learn How Social Media Works for Business

Learn How Social Media Works for Business

Are you a small business owner who hands over your social media management to someone else because they appear to know how it works? In my experience working with SMEs business owners, many take this hands-off approach with their social media often quoting a lack of...

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