Surviving the Pandemic

Surviving the Pandemic

It’s doubtful you need a reminder but just in case, here it is. This crisis is a global one, everyone knows about it and we’re all experiencing it. And if you’re in the middle of a downturn in business it’s not due to a lack of market research or getting your pricing...
How to Handle Negative Feedback Online

How to Handle Negative Feedback Online

Updated: Jan 2022 In the early days of social media marketing, negative feedback posted online had many a business owner avoiding social media entirely.  For those of you around long enough, you’ll remember a time when complaining to a business required a visit...