As a small business owner starting out it’s generally with bundles of enthusiasm and positive energy. Knowing you have responsibility for product design, business development, marketing, and managing the books, might be a little daunting but it’s also exciting....
With reviews encouraged by businesses, it’s all wonderful if they’re positive but what happens when you get a bad review?. Do you ignore it, or maybe even delete it if you can? Here’s the thing, a review based on an experience with your company is always...