Your Ego is Losing You Business

Your Ego is Losing You Business

I was watching a programme recently similar to the MasterChef format only this one was with ten talented would-be interior designers.  The designers all came from a variety of different backgrounds, all hoping for a change of career and to become the winner who would...
Google My Business is Being Replaced

Google My Business is Being Replaced

Have you seen this recently?   For a little background to this At the beginning of 2022, Google announced it was replacing “Google My Business” with “Google Business Profile” stating it as an updated way for local businesses to manage their local listing. Then on...
How to Handle Negative Feedback Online

How to Handle Negative Feedback Online

Updated: Jan 2022 In the early days of social media marketing, negative feedback posted online had many a business owner avoiding social media entirely.  For those of you around long enough, you’ll remember a time when complaining to a business required a visit...

Social Sales: From Conversation to Conversion

In the past few years the emergence of social media has changed everything about business.  The very public voice of the consumer has prompted a shift from brand dictatorship to customer democracy.  If anything, the customer is now king and for brands, it’s all...